Shipping Policy
Shipping Policy
Thank you for shopping with us! We aim to provide you with the best service possible. Below are the details regarding our shipping process.
Processing Time
- Standard orders are processed within 2-3 business days.
- For custom designs, please allow 2-5 business days for processing as each piece is made uniquely for you
Delivery Time
- For orders within Canada, delivery typically takes Certain products takes 2-12 business days once your order has been processed and shipped.
- Please note that delivery times may vary based on your location, weather conditions, and other factors out of our control.
Shipping Fees
- Shipping fees are calculated based on the weight and size of your order, as well as the delivery location. Exact shipping costs will be displayed during the checkout process.
Tracking Your Order
- Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this number to track the progress of your delivery through our carrier's website.
International Shipping
- At the moment, we only offer shipping within Canada. International shipping options may become available in the future, so please stay tuned!
Delays
- While we strive to meet the above timelines, unforeseen circumstances such as holidays, customs delays, or inclement weather can affect delivery times. We appreciate your understanding in such cases.
Contact Us
- If you have any questions regarding your order or shipment, please feel free to contact our customer support team at 437-344-2943 or email us at Owniiit@gmail.com